FAQ

No, for a couple of reasons. First, there are no straps or clips, etc., like many traditional racks have that tend to scratch your paint. Second, because SeaSucker racks attach by vacuum, you don't need to make any modifications to your car, like adding a hitch or roof bars. Third, the rubber part of the SeaSucker rack that makes contact with your car is completely non-marking.

SeaSucker's vacuum mounts typically aren't affected by heat. Cold, however, does cause the rubber of the vacuum pad to stiffen. This means that the vacuum pad must be warm when attaching it, so if it gets cold during use and you remove it from your car, you'll have to warm the vacuum pads before reattaching your rack.

We sure do. We've figured out a flat rate per item for international shipping that will be the lowest you'll find. In general, international orders are shipped by US Mail - Priority, which promises delivery within 6 to 10 business days. Clearing customs may add extra time to your delivery. You are responsible for any import duties, taxes or other fees. You can see our shipping rates here.

In general, your rack will be on its way by the next business day. We keep everything in stock so you won't have to wait.

The upgraded fork mount, and at no extra charge. The Delta Bike Hitch Pro fork mount is standard on the racks stocked by RackBoy! - we want you to have the best!

Both, although if you have a mountain bike with 15mm or 20mm through-axles, you'll need one of the Fork Up adapters to mount your bike.

The text of SeaSucker's warranty: "SeaSucker offers a 1-year, non-transferable warranty covering defects in materials and workmanship. Defective products can be returned within 1 year of the date of original purchase to SeaSucker for replacement or repair (at SeaSucker’s option). Warranty claims must be accompanied by a sales receipt or other proof of purchase document. The cost of transportation to and from SeaSucker for the repair or replacement of any defective part or accessory is not covered by this warranty and is to be paid by the owner. This warranty does not apply to damage or failure resulting from normal use, routine wear and tear, lack of maintenance, user error, alteration of the product, accidents, abuse, or neglect. This warranty is given in lieu of all other written or oral warranties, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose, and are limited to the duration and specifications of this warranty. SeaSucker’s liability for any damages relating to any allegedly defective product, whether arising from the use or the inability to use the product and whether claimed under tort, contract or any other legal theory, shall be limited to the actual price paid for such product and shall in no event include loss of use, loss of time, incidental, consequential, special, or indirect damages of any kind, even if SeaSucker is aware of the possibility of such damages, to the full extent as such may be disclaimed by law."

We asked SeaSucker this question when we were demoing the racks to see if we wanted to sell them. Here's what they told us (and our experience with the racks has been completely consistent with this):

"While we have had SeaSuckers stay attached for weeks, but we only promise that you'll get a day or so out of it, because SeaSuckers are not, nor are they intended to be, permanent mounts. They will lose vacuum over time. Fortunately, they will always tell you when they’re losing vacuum.

How do they tell you they're losing vacuum? They will show you an orange band. One of the greatest features of our vacuum mount is that the pump acts like a check valve, so as the vacuum cup loses pressure, the pump slowly reverses itself, extending the plunger back out of the main pump cylinder. The plunger has an orange band painted on it, and when this band becomes visible, it means that you should re-pump your SeaSucker to strengthen the vacuum. You don't have to take the bike off the rack and the rack off the car and start all over - just give it a couple of pumps and you're back to full power. In a practical sense, this means that when you get out of your car, glance at the pumps and look for orange. Unless you have the most fuel-efficient car in the world, you're never in it for more than 5 or 6 hours at a time, so when you stop for fuel or food, take a look at it."

If your question isn’t answered here, ask us directly.